SMS Terms

What to expect if you give Plumbwell your mobile number, and how to stop the texts at any time.

Last updated August 2026

Your consent

By submitting our contact form, booking online, or giving your mobile number to a Plumbwell team member, you agree that Plumbwell Plumbing & Drains and its scheduling provider may send you text messages about your service request. Some of these messages are automated. Consent is not a condition of purchase — you can always just call us at 801-200-3996.

What we text you about

  • Confirming we received your request
  • Your appointment date and arrival window
  • “Your plumber is on the way” notifications
  • Quotes, invoices, and receipts
  • Follow-up after the job and occasional service reminders or offers

Message frequency

Frequency varies by job. A typical service request generates a handful of messages around the appointment. Reminder and promotional messages are infrequent.

Rates

Message and data rates may apply. Plumbwell does not charge for text messages; your carrier may.

Opting out

Reply STOP to any message to stop receiving texts from that number. Reply HELP for help, or contact us directly at 801-200-3996 or plumbwelladmin@gmail.com. Opting out of texts does not cancel your appointment — we will call you instead.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. If something is urgent, call us rather than waiting on a text.

Privacy

We do not sell mobile numbers. See our Privacy Policy for how we handle your information.

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